Privacy Policy

Effective Date: January 1, 2026

Viterra Systems, LLC ("Viterra," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website at www.viterrasystems.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

If you have any questions regarding this policy, please contact us using the information provided at the end of this document.

1. Company Contact Information

Viterra Systems, LLC
1818 Flower Ave
Duarte, CA 91010

Email: Service@viterrasystems.com
Phone: (626) 261-4868

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

You may voluntarily provide personal information when you:

  • Request product information

  • Request service or support

  • Contact us via email or forms

  • Request product literature

  • Submit an employment application

This information may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Employment history (for job applications)

  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information about your visit, including:

  • Your domain name or internet service provider

  • Date and time of your visit

  • Pages viewed

  • Length of visit

  • Browser type

  • Operating system

  • The website that referred you to our site

This information is used in aggregated form to help us understand how visitors use our website and to improve site functionality.

We do not use this information to personally identify individual visitors.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site usage.

Cookies are small data files stored on your device that help us:

  • Recognize returning visitors

  • Understand which pages visitors find most useful

  • Improve navigation and website functionality

Cookies used on our site do not collect personal information from your device and cannot access other data stored on your computer.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality but should not prevent access to the site.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to customer service requests

  • Provide product literature or service support

  • Connect you with authorized Viterra dealers, distributors, or service providers when necessary to fulfill your request

  • Improve website functionality and user experience

  • Notify you about new products, special offers, or events if you have requested or consented to receive such communications

You may opt out of marketing communications at any time by following the instructions included in the message or by contacting us directly.

5. Sharing of Personal Information

Viterra Systems, LLC does not sell, rent, or trade personal information to third parties.

We may share personal information only when necessary to provide services you request, including with:

  • Authorized dealers

  • Distributors

  • Service providers assisting with product support or customer requests

These parties may only use your information for the purpose of fulfilling your request.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights may include:

Right to Know
You may request information about the categories of personal information we collect, the purposes for collecting that information, and the categories of third parties with whom we share information.

Right to Access
You may request a copy of personal information we have collected about you.

Right to Delete
You may request that we delete personal information we have collected about you, subject to certain legal exceptions.

Right to Correct
You may request correction of inaccurate personal information we maintain about you.

Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

Do Not Sell or Share
Viterra Systems, LLC does not sell or share personal information as defined by California law.

How to Exercise Your Rights

To submit a request regarding your personal information, please contact us at:

Email: Service@viterrasystems.com
Phone: (626) 261-4868

We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy.

Employment application data submitted through our website is stored in a restricted database for up to ten (10) months, after which it is deleted.

Other information may be retained for legitimate business, legal, or operational purposes.

8. Data Security

Viterra Systems, LLC takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include restricted access to personal data and internal policies designed to maintain data security.

However, no method of data transmission over the internet can be guaranteed to be completely secure.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

Parents are encouraged to supervise their children's online activities.

For more information about children's privacy, visit the Federal Trade Commission website at www.ftc.gov.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

These external sites are not controlled by Viterra Systems, LLC. We are not responsible for the privacy practices or content of those websites.

If you choose to visit third-party websites, you do so at your own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.

When updates are made, the revised policy will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

12. Your Consent

By using this website, you acknowledge and consent to the collection and use of information as described in this Privacy Policy.